CRM Review: Zoho vs GoldMine – A Comprehensive Comparison
In the days of cryptomining, is all that glitters really gold? Cryptocurrency may just be a buzzword to some, but it shows just how inclusive the internet is when looking for solutions to different problems! Zoho’s millions of users rely on them to maintain their software, so you can trust them to handle website bugs. In fact, before we bring you onto our team as partners, we want you to explore various solutions; we’re so confident in Zoho, we know that they’ll offer the best solution to you every single time. We are setting our biases aside to compare Zoho VS GoldMine CRM and give you an honest comparison between the two regarding safety & security, integrations, performance, and of course costs.
Zoho vs GoldMine CRM: Which Cloud Solution Soars?
Safety & Security
When comparing Zoho VS GoldMine CRM, or any CRM for that matter, security is key. Zoho is stacked with nearly 30 million users worldwide, from small to large organizations, so security is paramount. If you run one of the oldest versions of GoldMine CRM, you’re aware of administrator “master rights” and how admin rights protect your precious information on your server. GoldMine’s newer, cloud-based iteration doesn’t provide many details on its security – but, it is clear that you are not actually reliant on GoldMine CRM for that data security, but on another provider. Zoho holds ISP/IEC 27001 global level security standards (tested independently) as well as SOC compliance. Not to mention, they outline their security measures to assure you that your information is well protected.
The Winner: Zoho
Integrations and Compatability
Zoho partners are positively flooded with requests to integrate outside applications with Zoho, or even create new apps within the Zoho environment, and there’s no end to that in sight. Zoho’s comprehensive package of apps called Zoho One offers 40+ integrations to start! That includes nearly anything you can imagine for a business, from accounting and inventory to sales and human resources. Conversely, for GoldMine CRM, integrations are somewhat limited: QuickBooks and Windows (presumably the environment on which you’d install GoldMine) are your top options. However, as a cloud solution, Zoho is able to run on many common browsers, including Safari 4 and above, Chrome 17 and above, Mozilla Firefox 17 and above, and Internet Explorer 9 and above. All of Zoho is also mobile- and tablet-ready, whereas GoldMine CRM has to rely on middleware, called Dejacloud, to add this capability.
The Winner: Zoho
Performance
GoldMine CRM may have been top-of-the-line at one point, but today its outdated interface requires more server-related maintenance just to upkeep – which is typical of on-premise systems – and this is work that most businesses find they just don’t have time to do any longer. On the other hand, Zoho and its suite of apps are completely cloud-based, which means all server maintenance is handled by Zoho themselves (hence the monthly fees you pay to use the software). Accessing Zoho CRM via the web means you need only have a working internet connection to have all the capability you need – no costly dedicated servers, or dedicated IT professionals (at least in this regard). Of course, every website has bugs from time to time, and hardly any are up 100% of the time – but, putting liability in the hands of someone else – and knowing that the company liable for maintaining your software also does it for millions of other users at the same time – should instill a fair bit of confidence in Zoho.
The Winner: Zoho
Price
Small business or large enterprise? Find out which CRM is right for you: Zoho or GoldMine. However, to put it succinctly:
- Choose your CRM model: GoldMine’s “Own It” or cloud-based option starting at $60/mo per user.
- Zoho One’s all-inclusive subscription begins at $45/mo per user, and a very basic Standard CRM package beginning at $20/mo per user.
The Winner: Zoho
We understand this isn’t enough to answer all your CRM questions. If you’ve been using GoldMine CRM for some time, switching it up entirely may seem especially daunting. But, learning about other options as a first step before diving in headlong doesn’t have to be.
Contact us to learn more about Zoho or discuss Zoho vs GoldMine: (888) 207-4111 or click below. We are proud to be a Zoho Premium Partner and are ready to help you make the move to this CRM that will be an ideal fit for your business.
