Business Process Analysis
The BPA, or business process analysis, is integral to a successful Zoho implementation. That’s why every ZBrains consulting project starts with it.
Understanding how your business runs is the best way to begin solving for issues. We take a step back to examine your business. Then, our experts determine what is working, what is not, and how Zoho solutions can make positive upgrades to your organization.
During a BPA with ZBrains, we will sit with key team members to understand requirements and current systems. We consolidate your business operations into a centralized platform with Zoho as the hub, and give you a strategy that can be executed with precision to create a successful business plan that increases user adoption and maximizes your investment in Zoho.
Change Management & Zoho Training
Big business changes, especially changes in everyday systems - for example, a new CRM implementation - can bring on turbulent times. Partnering with ZBrains means a measured approach to your Zoho projects, whether it’s re-focusing your business roadmap to suit your current goals, or augmenting your existing systems to drive better user adoption.
Implementing a new technology in your organization doesn’t have to be a roadblock. With a proven Business Process Analysis we blend stakeholder input with your leadership’s insight to create a Zoho solution that achieves business goals, and creates a working environment your Zoho users will be happy to use. Coupled with actionable Zoho training, we know you’ll be able to see new value in the powerful solutions found with Zoho.
Zoho CRM Support
Once your Zoho CRM system is properly deployed and your staff trained, you’re well on your way to a successful path with the software! However, we know questions come up, and problems can arise after a project is complete.
Whether it’s for general bug fixing, Q&A, or a scheduled meeting to check up on you an ensure everyone is getting along in the system well, Zoho CRM Support is a must-have.