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Read below for a helping of company news, Zoho-related tidbits, and other stories we found interesting.


How to Connect Facebook Lead Ads to Zoho CRM


Lead generation is a critical aspect of any business strategy. The Facebook Lead Ads program—which involves capturing prospective customers’ information via social media—can be a user-friendly option for identifying and capturing new leads. 

But for lead generation to be effective, it must be followed up with plenty of nurturing and analysis

Zoho Desk Hot Topics: What is the Difference between Departments and Teams?


Running a help desk system provides tremendous business value by keeping customer requests from falling through the cracks, helping to improve the customer experience and lower churn. Working with a platform like Zoho Desk also benefits managers and executives, who can use support desk performance data to improve customer outcomes

Zoho Sandboxes in 10 Minutes or Less

Zoho Sandboxes Webinar

In this quick webinar, ZBrains Founder, James Converse shares how sandboxes work, how to avoid common pitfalls, and briefly reviews how to set up Zoho sandboxes.

First, we’ll show you how to set up a sandbox test environment in Zoho CRM.
You’ll learn which functionalities from production exist in