When searching for a partner, whether a marketing agency, software consultancy or strategic contractor, there are three key areas of consideration – expertise, impact and efficiency. Regardless of the type of vendor or partner, every company or contractor your business partners with should focus solving problems and providing the solutions you need. As one of Zoho’s top US partners, we are proud to do just that – ZBrains solves problems, and we consistently provide solutions. We focus on generating ROI and impacting revenue for every single one of our clients.
When we first meet with potential clients, we often hear the same five pain points (so, if you’re reading this and you feel one of the below, you’re not alone):
- “Our team doesn’t have time for X”
- “Our team is so busy doing Y”
- “Data is spread across so many pieces of software”
- “We need education on X and Y”
- “We have experienced massive growth, but we need something scalable”
These are the problems we hear, and these are the solutions we solve.
But, how do we as consultants truly find solutions for our clients? In this blog, we’ll take you through four solutions we use for clients across a plethora of industries and verticals. This will help you and your team consider pivots in process, planning and strategy as we move into the year ahead.
Here are four ways ZBrains solves problems and provides solutions.
1. We focus on bridging the gap.
As consultants, we truly focus on bridging the gap between business needs and technology solutions through open collaboration and business process analysis with our clients. We are focused on on enabling your business to make smart technology investments, improve practices, and save time and money. Your in-house team might be comfortable with certain processes over the years – yet, as a Zoho partner, we can provide a different view and a new spectrum of expertise that can be applied on bridging certain gaps in processes and efficiencies. We practice the ‘connector’ approach – if our clients have a pain or need, we provide the solution – bridging the gap between the two, and taking you through every single step of the way.
2. We focus on reducing costs and becoming more efficient.
When planning budgets, especially as companies reach year-end, reducing costs is often key to success. While increasing revenue is the favorable choice for any business in any industry, becoming more efficient is often the key driver to impacting the bottom line.
Whether it’s through software or business process, we bring consultation and expertise to the table – and work with you to provide measurable impacts to your team. Instead of telling us what you need, we become part of your team, offering a consultative approach every step of the way. We are always learning from our clients’ successes and challenges, which is why we ensure that every project is better than the last.
3. We are always innovating.
Have you seen the integrations and add-ons we provide? We are proud to have a team of developers and strategists who are focused on solving any problem that comes our way – seriously, any problem. We’re created add-ons for calendar scheduling, invoice and proposal management, integrations for services like Slack, and so much more. If you have a challenge, ZBrains solves problems and provides solutions.
4. We work with every level of management.
Working with executives is different from working with mid-management – we get that. Executives see things differently from mid-management – they look at data from a 40,000 foot view, whereas mid-management are in the trenches, making changes to tactics and pulling levers to generate results. This is exactly we why provide reporting solutions for executives, while developing apps and integration for mid-management.
At ZBrains, we are proud to be a leader in experience and industry knowledge with Zoho, CRM management, business processes and integrated solutions. As we are planning ahead for 2018, we are excited at the road ahead and can’t wait to bring on new clients to our team – our ZBrains family. ZBrains solves problems and provides solutions every single step of the way – and we’re ready to do it for you!