Need Zoho information or help due to COVID-19? Let us know.

Search results for : zoho app

Get Better Leads with Lead Scoring for Zoho CRM

Howdy, all.

Today’s post is brought to you courtesy of James Converse, Chief Solutions Architect here at ZBrains.  James has worked with Zoho for years, and has done CRM implementation even longer, so he’s a real powerhouse of knowledge; I’m happy he was able to contribute to the blog.

No one knows more about setting up your lead scoring CRM, or lead scoring consulting in general here than James, and, while this piece is a little more technical than some on the blog, the tips included for Zoho lead scoring are easy to implement and use to your advantage inside Zoho CRM – today, even.

As always, call (888) 207-4111 if you have any questions or need help.

Cheers,

Jeremy

___________________________

zoho crm lead scoring

Are you tired of spending time on leads and prospects that don’t buy?  If so, then this article is for you!  To be honest, I think we’re all a little guilty of jumping the gun when we get excited about a new lead or prospect.  After all, it’s in the DNA of a good salesperson to get a excited about a new opportunity.  The purpose of this article is to explain how to score or judge leads based on YOUR qualification criteria.  By doing this, and storing the lead score in your Zoho CRM system, you can search, sort, and filter on the lead score, allowing you to quickly hone in on the opportunities that have the highest chance of closing.  Additionally, the lead scoring system is based on the FACTS, rather than what the prospect is telling you.

Before we get into how to implement a lead scoring system in Zoho CRM, I’d like to clear a few things up about Zoho CRM and lead scoring.  Going to whip out my Certified Zoho CRM Consultant hat for this one.

Lead Scoring Consulting: What is a Lead Score?

zoho crm lead scoring

A lead score is a number assigned to each lead and prospect, which rates these records based on certain factors.  The higher the score, the more likely the company/person is to buy from you.

What’s the difference between a Lead and a Potential in Zoho CRM?  

Consultants define these two modules in different ways, but the easiest way I can describe it is the Leads module is for the marketing funnel and the Potentials module is for the sales funnel.  From a system standpoint, the Leads module does NOT have pipeline history, whereas the Potentials module DOES.  That being said, if you want a Zoho CRM record to show up in your forecast, it needs to be a Potential, not a Lead.  On an almost daily basis, I see implementations of Zoho CRM where the Potentials module is not being used at all, which completely defeats the purpose of using a CRM in the first place!  If I can give one piece of advice to anyone using Zoho CRM, it would be to use the Potentials module.

What is a prospect in Zoho CRM?

When a Lead is converted into a Potential in Zoho CRM, but that Potential has not been “Closed Won,” it is considered a prospect.  When a Potential is set to “Closed Won,” it is considered a Client or Customer.  To convert a Lead to a Potential, simply click on the lead and then press the “Convert” button at the top of the page.

zoho crm lead scoring

Defining a Qualification Process

Now that you know what and where the “Convert” button is in the Leads module, you can substitute the word “Convert” for “Qualify” – when you are converting the lead, you are qualifying it, and the putting it into the sales funnel.  At the very least, DO NOT CONVERT LEADS THAT AREN’T QUALIFIED.  If your marketers and lead generators continually convert leads that are not qualified, it’s a big problem because the odds of closing an unqualified prospect are slim to none.

You probably know what the right questions are for your business, but at a minimum, I would use what’s called a BANT qualification, which stands for budget, authority, need, and timeline.  A good salesperson likely has a much smoother way of asking these questions, like this:

  1. Is this a funded project? How big of a problem are we trying to solve? (Budget)
  2. What is your role in this project? Is there anyone else involved in this project? (Authority)
  3. How will this product/solution help you/your organization? (Need)
  4. When are you looking to launch? (Timeline)

How to Design a Lead Scoring CRM System

zoho crm lead scoring

Now for the good stuff!  If I take those questions above and define a set of possible answers, I can associate a number to each of those answers.  Then, I simply add up the numbers to determine a score.  Personally, I like to set a maximum lead score of 100 because I can associate it one-to-one to a probability percentage.  Then, when I compare my actual probability to my score, I can adjust my scoring system accordingly.  By studying and adjusting the score over time, you’ll be able to nail down a pretty accurate score for every lead that comes in the door.

To keep it simple, let’s associate 25 points to each of the four questions above:

Q1. Answers for Budget: Small (5 pts), Medium (15 pts), Large (25 pts)

Q2. Answers for Authority: Director (5 pts), VP (15 pts), C-level (25 pts)

Q3. Answers to Need: Small (5 pts), Medium (15 pts), Large (25 pts)

Q4. Answers to Timeline: > 6 months (5 pts), 3-6 months (15 pts), < 3 months (25 pts)

Please note any answers that are “None” or no answer at all result in a score of ZERO.

How to Implement a Zoho Lead Scoring System

To do this, you’ll need to know a little Deluge syntax.  If you don’t want to fumble with it for two days, then get help from a Certified Zoho CRM Consultant.  After you’ve defined the scoring system, create a Formula type field in the Leads module of Zoho CRM. Use the “IF” function to create conditions for your score, putting the actual score after the “THEN” clause.  For example:

  • IF(CONTAINS(${Leads.Budget},’Medium’),15,0)

You’ll have to nest several “IF” statements to cover all the options of a single question.  You’ll also have to add up the results of these “IF” statements with the “+” function (duh).

Make sure to copy the fields and formula over to the Potentials module in Zoho CRM because after you qualify the lead and convert it, the answers to the questions can change, thus changing the lead score in Zoho CRM.

zoho crm lead scoring

Once you’ve debugged your lead score field, run a few tests to make sure it’s calculating correctly.  Unfortunately, formula fields don’t go retroactively in Zoho CRM, but you could always open them in Zoho Sheet View and run the calculation in the spreadsheet.

Lastly, add the lead score field to your Views in both Leads and Potentials, sorting highest to lowest.  The key part about having an accurate score is collecting the information, i.e., the answers to your questions.  Don’t hesitate to call those prospects that haven’t answered your questions and just ask them.  If your prospects don’t have answers, chances are you’re wasting your time with them.

Hope this helps!

~ James Converse

Zoho CRM Certified Consultant | Zoho Creator Certified Developer

Chief Solutions Architect, ZBrains.net

Zoho QuickBooks Integration Video PLUS DIY Announcement

Howdy, all!

We’ve got a double-helping of QuickBooks information for you.  Today’s blog post serves two purposes:

  1. To let you know that we’ve updated our Zoho QuickBooks Desktop integration page with a new video that shows how the integration works.
  2. To let you know about our upcoming DIY integration for Zoho and QuickBooks.

The Zoho QuickBooks integration video

We made this in hopes that it would help the good number of you who’ve been calling and emailing in with questions about how the Zoho QuickBooks integration functions.  It was high time we put out something like this, and, we really appreciate how patient you’ve all been.

The video should help to answer some of the really basic questions about how the plugin works.  Once you’ve watched that and you have some additional technical questions, we’ll (still) be glad to talk to you about those.

Anyway, you can check out the Zoho QuickBooks integration video below!

 

If you have any additional questions after watching the video, don’t hesitate to call is at (888) 207-4111.  Or, submit your information right here and we’ll reach out to you ourselves.  Subscribe to our YouTube channel, too, for fresh video content.

The Zoho QuickBooks DIY integration is coming!

zoho quickbooks integration

We’re very excited about this, as we’ve been working on getting a do-it-yourself version of our QuickBooks integration to you for a good, long while – and, I know many of you, business owners and resellers alike, have been waiting for this very patiently.  And, we’re very thankful for that.

The DIY integration is slated for launch on January 1st, so, keep your eyes peeled.

To accompany the integration, we’ll have a full page of information so you’ll see exactly what the product consists of, as well as a video detailing how it all works and how you can install it on your system.

If you’re new: What does it do?

Of course, not everyone who reads this blog has been poring over it for months.  For those of you who don’t know, a QuickBooks integration with Zoho is designed to sync information across the two platforms.  The amount of information that gets synced depends on which package you’re looking at; it happens that a lot of people were waiting for this free integration to arrive, either because they simply didn’t require the synching power of our premium integrations, or because the premium integrations were outside their price point.

Of course, Zoho CRM isn’t the only one that can sync with QuickBooks…but, we think it’s the best one for a number of reasons.  (Method CRM, for example, is supported by Intuit directly and integrates with QuickBooks, but is not nearly as customizable as Zoho.)

A few fast facts for the freemium integration:

Here’s a little primer to get you started:

  • The DIY freemium integration utilizes the QuickBooks Web Connector to sync data between Zoho and QuickBooks, just like our premium integration.
  • It will allow you to sync Accounts/Customers and Products between Zoho and QuickBooks in a bi-directional sync.
  • It will come with its own tutorial video detailing how it all works and showing you how to install it.
  • It’s completely free – no strings attached.

Keep it locked here for future notifications!

staring at monitor

We may have more news on this before the final release date of January 1st, so, follow us on Twitter, Facebook, and LinkedIn to get the latest updates and other fresh content.  (Use the buttons at the top of this entry.)

As always, please call (888) 207-4111 if you have any questions about the freemium integration, the Zoho QuickBooks integration video, or if you need additional Zoho consulting, support, or Zoho training options.

 

 

 

 

QuickBooks Online & Zoho CRM Integrations

QuickBooks Online & Zoho CRM Integrations: Streamlining Business Operations for Enhanced Efficiency

Businesses in today’s fast-paced digital era are continuously looking for methods to streamline their processes and boost productivity. Integrating accounting and customer relationship management (CRM) system is an effective method that has grown in favor. Businesses may reap major benefits from merging the features of two premier platforms, QuickBooks Online, and Zoho CRM, such as faster workflows, greater data accuracy, and enhanced collaboration. In this post, we will look at the benefits and features of connecting QuickBooks Online with Zoho CRM, as well as how this integration may transform your business processes.

Getting to Know QuickBooks Online with Zoho CRM:

  • QuickBooks Online is a powerful cloud-based accounting software built for small and medium-sized enterprises. It provides a comprehensive range of financial administration capabilities, including invoicing, spending monitoring, payroll management, and financial reporting.
  • Zoho CRM is a comprehensive customer relationship management software that enables organizations to successfully manage and nurture their client relationships. It includes lead management, sales automation, contact management, and customer analytics capabilities.

The Integration Effect:

  • Streamlined Workflows: Integrating QuickBooks Online and Zoho CRM provides for easy data flow between the two systems, removing the need for manual data entry and lowering the likelihood of errors. This link allows for the automatic synchronization of customer and financial data, ensuring that all departments have real-time, correct information.
  • Sales and marketing teams can receive greater insights into client purchasing habits, payment histories, and outstanding balances by linking the CRM and accounting systems. This information enables them to make data-driven decisions, customize sales methods, and more effectively target certain consumer categories.
  • Efficient Financial Management: The QuickBooks Online and Zoho CRM interface optimizes the financial management process. Zoho CRM sales orders, invoices, and payments can be seamlessly integrated with QuickBooks Online, making processes like producing invoices, tracking payments, and managing accounts receivable easier.

QuickBooks Online and Zoho CRM Integration Highlights:

  • Customer and Contact Sync: Sync customer and contact information between QuickBooks Online and Zoho CRM automatically, ensuring consistent data across systems.
  • Sync bills and payments from Zoho CRM to QuickBooks Online, removing the need for duplicate entries and lowering the chance of errors.
  • Transfer sales orders from Zoho CRM to QuickBooks Online, facilitating order fulfillment and improving inventory management.
  • Financial Reporting: Create comprehensive financial reports by combining data from both systems, giving you a complete picture of your company’s financial health.

A QuickBooks Integration for Zoho CRM

zoho invoice quickbooks

Ever since Zoho deprecated their own QuickBooks integration for Zoho CRM, business owners looking to integrate the two programs have had a little difficulty finding a solution that works properly and is cost-effective.  The QuickBooks integration from ZBrains combines the two with a bi-directional sync, utilizing the QuickBooks Web Connector.  It isn’t a Zoho Invoice QuickBooks integration; we think it’s even better, as it connects your QuickBooks directly to your CRM.

zoho invoice quickbooks

Rather than a Zoho Invoice QuickBooks integration, we provide a plugin for QuickBooks that connects the program directly to Zoho.  This comes complete with custom data mapping, so everything you want synchronized goes to the right place in each system.  This eliminates the usual need for double entry, and in so doing can eliminate data entry errors.  This leads to time savings every single day, which ultimately equals more money back in your pocket via increased productivity.

See how it works in this video:

Is a Zoho Invoice QuickBooks integration possible?

Good question.  It’s possible by way of integrating with Zoho Books, which uses the same data table as Zoho Invoice.  Connecting to Books means you should be able to sync data between QuickBooks and Zoho Invoice.  And, you get the very same data flow by connecting to Zoho Books that you’d be able to get in Zoho Invoice.  Or in Zoho CRM, for that matter.

Possible data flows:

  • Accounts & Contacts: Bi-directional
  • Products & Items: Bi-directional
  • Invoices: Bi-directional

Syncing through Books means you can also sync extra modules like Estimates, Purchase Orders, and Vendors.  Regardless, you can also sync other objects like Jobs/Deals, Classes, Sales Tax, and individual payments.  Let us know if you have special syncing needs like these.

How the Zoho QuickBooks integration works:

  • We employ a bi-directional data sync, which data can go from QuickBooks to Zoho or from Zoho to QuickBooks.
  • The sync can update Accounts, Customers, Products, Invoices, Quotes, Sales Orders, Vendors, and Purchase Orders between QuickBooks and Zoho CRM, but, you can choose to have the plugin sync less data if you don’t need all of it synced.  (Click here for full pricing structure.)
  • The plugin works through the QuickBooks web connector and also uses web hooks.
  • ZBrains handles all installation and service

With the integration, you get:

  • A team of experts – Our team of Zoho consultants are here to guide you through the installation process, ensure everything works exactly how it’s supposed to, and offer as much service as you need throughout the life of the integration.
  • Custom workflow – We’ll make the integration do exactly what you want it to do, and nothing you don’t.  For example, you can choose to have the integration sync only active products as opposed to all products.
  • Custom mapping – Rather than use predefined data fields and invoice numbers, you may substitute your own custom fields, invoice numbers, and other variables as you see fit.
  • Record batching – To minimize API calls (and thus waiting time) we batch records 200 at a time for scheduled sync activities.
  • Data back-filling – We can also migrate older legacy data to your QuickBooks as you see fit – just let us know at the onset of installation.
  • US-based customer support – Rather than outsource our support, we keep everything in-house, so you’ll know you’re always talking to a ZBrains Zoho consultant.

Better than a Zoho Invoice QuickBooks integration, this integration can be modified and customized to your exact specifications because we developed it right here.

Get started today with QuickBooks Zoho integration

Integrating QuickBooks Online and Zoho CRM combines the power of accounting and customer relationship management, changing business operations. This interface improves efficiency, accuracy, and collaboration by reducing manual data entry, optimizing workflows, and offering a comprehensive view of client interactions and financial health. Accept the potential of QuickBooks Online and Zoho CRM integration to alter your business procedures and create new prospects for growth.

Give us a call at (888) 207-4111 to get a free introductory consultation on the QuickBooks integration.  Or contact us anytime to get started.

Start Your QuickBooks Desktop Integration

QuickBooks API with Zoho CRM

quickbooks api with zoho

Ever since Zoho phased out their own QuickBooks Desktop integration, businesses have been sleuthing away for a solution to the lack of connectivity between the two business management programs.  And, while many solutions have arisen from the rubble, there seems to be a dearth of good solutions that link the desktop version of QuickBooks API with Zoho CRM.

Close, but not quite

There are many solutions that connect QuickBooks API with Zoho available, to be sure.  But, they usually either miss key features or take you on a circuitous route through something that should be relatively straightforward.

  • Zapier can connect QuickBooks to Zoho CRM, sure.  But, doing so requires a third party (Zapier) that’s likely neither very familiar with Zoho nor QuickBooks.  So, who do you turn to when you run into trouble?
  • Method CRM can integrate with QuickBooks, but, that necessarily requires you move away from Zoho CRM.  And, while Method CRM is simple and sleek, it doesn’t contain any of the marketing campaign tools that make the Zoho suite of apps such an intuitive choice for so many businesses.

As if it wasn’t bad enough to go through a third party or lose key CRM features, some solutions only cater to QuickBooks Online users, leaving Desktop users in the dust.

quickbooks api with zoho

A Zoho QuickBooks integration that works

We’ve spent years perfecting our integration to QuickBooks, so, when you do business with us, we’re prepared to offer you a QuickBooks API with Zoho that functions exactly the way it’s supposed to.  Our integration uses the QuickBooks web connector and web hooks to synchronize data from modules you choose and performs these functions:

  • Creates and updates customers, products, orders, invoices, sales orders, and purchase orders between Zoho and QuickBooks
  • Synchronizes data both ways (bi-directional sync) so data remains constant across both platforms
  • Reduces time you or your staff have to spend re-entering data into either program

Can we help you integrate the QuickBooks API with Zoho CRM?

quickbooks api with zoho

The answer to that question is yes, of course.  All our support is completely based in the USA and comes with the purchase of an integration of QuickBooks API with Zoho.  And, as well:

  1. Our team of experts will see your installation through from start to finish, ensuring your QuickBooks API with Zoho works exactly how it should, and ensuring you don’t have any trouble later.  We can set up a consulting session with you to get your field mapping correct.  We’ll also train you so you know exactly how to use the sync tool.
  2. If you need a customized sync, such as only active products, don’t worry about it – we can configure that for you as well.  We can assist with any specialized workflow you need created.
  3. If you’re like most businesses, you need your data quickly – so, we engineered our integration of QuickBooks with Zoho to batch records 200 at a time in order to minimize API calls.
  4. And, if you’re like most businesses, you probably also have custom fields in your Zoho CRM.  We can help you map those fields as well – just let us know!

Get started today with the QuickBooks API with Zoho CRM

Schedule an appointment today and get your QuickBooks working with your Zoho CRM like you always imagined it could – because it can!  Submit your info here and we’ll be in touch with you shortly.  While you’re waiting, you can read up on our QuickBooks integration extensions in the Zoho Marketplace.

 

Zoho Doc Assembly: Revolutionizing Amortization Schedules

Zoho Document Assembly

When you like your documents a little more…complex

zoho document assembly

We all know about Zoho Docs, of course.  Zoho Docs is Zoho’s document organization arm; it classifies and categorizes your various documents, creates spreadsheets out of existing data, gives an easy conduit for sharing, and, gives you the controls you need to set various permissions.

But, there are some things Zoho Docs simply can’t do – and, for this, we’ve developed Zoho Document Assembly.  Zoho Document Assembly differs from Zoho Docs considerably in a few ways.

zoho document assembly

How It Works

Zoho Document Assembly is designed for you to feed it information from any source: a spreadsheet, a database, a word document, or another format.  It then parses through that information, extracting data and applying it to customized templates designed specifically for your business.

Special Features of Zoho Document Assembly

  • Creates amortization schedules

    • Loan repayment documents are filled with many figures and numbers that Zoho Docs simply isn’t equipped to handle itself.  Zoho Document Assembly can assemble loan amortization schedules for you based on simple data you provide, like the principal amount and interest rate.
  • Creates other complex documents

    • You can assemble custom documents with Zoho Document Assembly by providing a few pieces of information from anywhere; the easy-to-use interface will parse through the information you input and guide you through the document assembly process.
  • Integrates with Microsoft Word

    • When you’re all done with your document and want to put some finishing touches on it, export it as a PDF, print it, or make other basic changes, Zoho Document Assembly integrates with Microsoft Word.  This gives you the full functionality of Microsoft Word with your newly assembled document.
  • Offers a variety of storage options

    • You can download your documents immediately, save them in your email signature, attach them to an email, or save them directly to Zoho CRM.
  • Automates your document creation process

    • With this custom Zoho add-on, your document creation process can be as simple or complex as it needs to be – or, you can even automate it entirely.  The system lets you choose any number of templates to merge into one document – and, if you don’t want to bog down your sales team members with the same task many different times a day, you can program the document assembly engine simply to perform a given task – for example, attaching a repayment schedule to an email template – and be done.

zoho document assembly

Why use Zoho Document Assembly rather than just Zoho Docs?

Only this custom add-on gives you the ability to create custom, complex documents with just a few clicks.  Microsoft Word integration gives you the power to use your documents however you see fit, and, a Zoho CRM integration lets you disseminate your documents easily.

Make your documents as robust as you need them to be.  Get started today!

Have any questions about our Zoho add-on?  We’d love to give you a tour of Zoho Document Assembly that’s tailored to your exact business.  Give us a call at (888) 207-4111, or, use this contact form to get in touch and we’ll give you a call back about Zoho Document Assembly or any Zoho CRM consulting need.

Zoho Sales Gamification

Zoho Sales Gamification is here!

sales gamification

Welcome Zoho Motivator!

Note: As of February 2020, Zoho Corporation has discontinued Zoho Motivator.  Rather than continue developing the app, Zoho has moved many of its features (and then some) to Zoho CRM.  This gives users a more unified experience, and allows for easy sales gamification access without needing two different Zoho apps.  Read on for our full-write up of Zoho Motivator, but look for many of these features inside Zoho CRM.

Zoho Motivator might be my favorite new Zoho app as of late.  Most Zoho products fulfill a business need or make a process easier, but, only Zoho Motivator can take something like sales and turn it into a game through bona fide Zoho sales gamification.  But, what’s so hot about sales gamification?

Well, picture this.

sales gamification

You go into an office day-in and day-out.  You strive to reach your sales goals every day or every week.  …And, sometimes you have a head honcho breathing down your neck the whole time.  You get a paycheck every month, but…it’s just not fun anymore.  The energy in your office is lacking, and, it’s getting lower by the second.

Obviously, this doesn’t sound very fulfilling or healthy.  What can you do?  Or, better yet, what can your boss do to turn this situation around?

It’s actually pretty easy.

By using sales gamification via Zoho Motivator, you give your sales team a new lease on life, and get them doing things you always wanted but never imagined possible.  All it takes is a little positive reinforcement and a little competitive nature, both of which Zoho Motivator gives you the power to provide.

Sales Gamification Means Something for Everyone

sales gamification

Zoho Motivator turns an ordinary selling stint into a contest.  This comes complete with statistics for your team members, detailed analytics for a sales director, and the ability to really up the ante with prizes linked to sales milestones.  Furthermore, you can broadcast it all on your office TV monitor (or multiple monitors) for some real in-office fun.

Detailed stats mean quicker sales

Your sales team members will feel like stars when they can access all their statistics from the Zoho Motivator app.  Team members can use these stats to compare themselves to their peers and use historical data plotted on graphs to measure their progress over time.  They can even see comprehensive pipeline views that show how long their prospects spend in each sales stage, giving them an idea of where they can improve their own processes.  It’s also important to note that many of the stats provided by Zoho Motivator, like pipeline velocity and close ratio, can’t be found in Zoho CRM or QuickBooks alone.

Sales gamification means teamwork!

sales gamification

Having the very idea of sales turn into a game with Zoho Motivator makes it intuitive for a sales team to band together in order to achieve the highest success rate.  Team leaders can use dashboards to look into their own processes and offer key advice to team members in need.  Or, they can just use them to offer congratulations when one of their own closes a big deal.

When teams compete, you win

Having your sales team members band together is great when you have a strong team leader.  But, having two sales teams face off against each other in a little friendly competition?  Even better, and even more fun for everyone.  You can sweeten the pot by adding publicly viewable prizes to each sales level a given team reaches.  Or, simply leave a pot of gold at the end of the month for the team with the highest revenue to take!  The possibilities are many.

Your own sales channel can really MoTVate your office

sales gamification

Zoho Motivator’s healthy flow of statistics and analytics into the lives of your sales team members will do a lot to help them have fun and work towards sales goals .  But, broadcasting live sales stats on a screen in your office makes things even more fun!  With the spotlight thrust upon them, your sales team members will have reason to work even harder.

Are you feeling motivated today?

sales gamification

At ZBrains, we know that sales gamification can invigorate a stagnant sales environment, and Zoho Motivator is the perfect tool for the job. If you need help with Zoho consulting, support, or training, give us a call at (888) 207-4111.

Happy selling!

Zoho Motivator

zoho motivator

Drive Your Sales Team’s Success with Zoho Motivator

Note: As of February 2020, Zoho has deprecated Zoho Motivator.  Rather than keep the special KPIs and charts separate from the CRM, Zoho Corporation has moved these items into the CRM.  In addition to making these features more accessible, this move has improved the general user experience of Zoho CRM.  Please read on for our write-up on Zoho Motivator, but bear in mind these features are either available or in development for Zoho CRM.

Zoho‘s Motivator app for Zoho CRM is designed to make your sales team work even harder for you – and, as the name suggests, really want to do it.  Just how does that work?  Well, it’s simple…

What Zoho Motivator Does

zoho motivator

Zoho Motivator turns an ordinary day doing sales behind a desk into a game.  And, the thing about playing games is they’re much more fun than doing work.  What about playing games that contribute to getting work done?  It may sound too good to be true – but, it isn’t!

Zoho Motivator compiles statistics about your team’s performance and pits individual team members against each other in friendly competition.  You can leave your team members to try besting one another.  Or, you could up the ante by providing a prize to the sales winner, complete with a countdown to victory.

As for access, you can give your sales team access to Zoho Motivator, sure.  But, for a true big game environment, you can project Zoho Motivator onto your central office TV monitor(s).  Your sales team – and, soon, your expectations – will completely transform.

How Zoho Motivator Works to Boost Sales

It can be a little tough to grasp how such a simple concept as gamification can have such a drastic effect on your sales team.  Here are some ways the motivational app can contribute to your team’s success:

  • Having fun makes it easier to make sales.  When you’re not having a good time at work, it affects how you deal with your clients and prospects, whether you’re in a meeting or simply talking on the phone.  Conversely, doing better at work is as simple as having a good time; the people you communicate with will be able to tell you’re in a good mood. And, as you know, that often translates into warmer receptions and more sales.
  • Access to stats means you can pinpoint and replicate successes.  Without knowing when your team’s best calls or meetings are, and who your respective team members’ best clients are for their unique personalities and other particulars, it’s difficult to achieve any degree of success consistently.  With that in mind, Zoho Motivator comes equipped with a variety of sales dashboards that show success rates by geographical region, by time, and by other factors that you can customize to best take advantage of your pool of talent.

zoho motivator

  • Competition encourages growth – and, so collaborates.  Letting your team members see each other’s successes through Zoho Motivator is a wonderful way to encourage competition.  But, it also fosters a collaborative spirit if your sales goals are team-oriented.  Having access to statistics means your team leaders know which of their team members are doing the best and which members need the most help.
  • Seeing statistics improves overall morale and makes your team work even harder.  Adding onto the previous note, giving your team access to their statistics as well as those of their peers can give them a sense of pride.  And, it can encourage them to work even harder to match their peers.

How does Zoho Motivator make you more money?

Increased sales aside, what exactly does the Zoho sales gamification app do to put more money in your pocket?

Every business has questions like, Why did this deal close faster than that deal?, or, How can we shorten our sales cycle even further for maximum output?  Motivator gives you the tools to answer those very questions.

zoho motivator

Sales Dashboards show all your KPIs on one screen

You can choose between a selection of KPIs like several calls, deals closed, meetings, and other indicators you choose on your own.  Having these numbers at your fingertips allows you to more accurately assess your team’s performance.  And, in turn, it lets you create strategies to improve sales numbers even more.

Furthermore, if you get bogged down by seeing too many numbers at once, you can customize your KPI dashboard to show only the numbers you want to see.  You can also hide the ones you don’t want on a different dashboard for later use.

zoho motivator

Your dashboards can not only display figures but analyze them for you

As is often harped on this website, saving time gives you more money in the long run.  And, when it comes to analyzing and reporting sales numbers, this certainly holds.  The Motivator app’s dashboards cut down the time you might spend crunching numbers and analyzing data by giving you real, meaningful stats.  For example:

  • Trend charts gather historical sales data, making it easy to pinpoint monthly anomalies.  In turn, you can set sales benchmarks using this data.
  • Individual breakdown charts.  Giving employees due feedback is a great way to let them know you value their work and that you’ve noticed their contributions.  And, of course, it gives them the tools they need to improve their work.
  • Pipeline velocity charts show how quickly deals move through your pipeline en route to closing by breaking down your sales cycle by stage and showing trends for each of those stages.  These sorts of calculations are specific to Zoho Motivator and can’t be done by scouring Zoho CRM or QuickBooks.  As with many Zoho features, this one can be customized to your liking as well.

zoho motivator

Encourage the sales behavior you want

Turn your own organization-level goals into sales goals by breaking them down into personalized chunks.  Zoho Motivator can help by creating a daily target phone call goal for your team, as well as many other customized, trackable goals.  You can assign these goals to individual salespeople, teams, or your entire organization.

On the back end, you can track the progress of your salespeople as necessary.  Zoho Motivator gives up-to-the-minute reports without disrupting anything.  This, in turn, gives you a clear picture of anything happening on the sales floor at any given time.

Zoho Motivator is perfect for sales contests!

Almost nothing beats the thrill of a high-stakes sales contest…  So, why not foster that kind of environment at your office and see how it puts a spring in everyone’s step?  You can use Zoho Motivator to create contests derived from your sales goals in just a few clicks.

Use contests as a way to build teams

When there’s something real to be gained, especially an actual prize, your salespeople will band together if you put them on teams.  You can use this as a way to strengthen your team members by placing them on teams with sales veterans.  When their success depends on the success of others, you can be sure they’ll jump in to help your less experienced team members.

Tie rewards to goals – and, let the whole team (or office) know it when they win

Use Motivator to let your teams know what they can win depending on their degrees of success.  The app will send an email to the winning team (or person) once they’ve achieved their goal.  If you project the Motivator app onto your office TV monitor, you can let the entire office know at once.

Zoho MoTVator

Create custom channels consisting of dashboards filled with KPIs, individual team member statistics, and a leaderboard so teams can track their distance to their rewards.  Adding variety to your screens makes your Zoho Motivator channel look more like a company-wide TV program!

You can also use your TV screen to broadcast big announcements, like an additional prize for reaching a particular goal more quickly.  Or, you could congratulate a team member for reaching a goal more quickly than anticipated.

zoho motivator

Are you feeling (Zoho) Motivated?

Zoho Motivator is deceptively simple!  It simply takes numbers from your sales records and broadcasts them, compiling statistics that aren’t accessible simply from Zoho CRM.  But, the power it can bring to a sales team is practically boundless.  This is especially the case when your team just needs a little kick in the pants to be great.

We’d love to talk to you more about Zoho Motivator

Call us at (888) 207-4111 or use this form to contact us and we’ll answer any questions you have about the app, as well as any other Zoho CRM consulting or CRM training questions.  Happy selling!

Zoho Inventory Management

zoho inventory management

Zoho Inventory Management

Want to use Zoho to track inventory, monitor usage, place orders, and ship items from one window? With Zoho inventory management, now you can.

Zoho has recently released the Zoho Inventory app, which means you can conduct all your Zoho inventory management from inside Zoho – and, import all your data to your Zoho CRM and Zoho Books, so you don’t have any more of the double entry you might be used to.

How the Zoho Inventory Management App Works

zoho inventory management

Using Zoho Inventory is as simple as using any other Zoho app; once you integrate it with Zoho CRM, you’re ready to roll!  Zoho Inventory comes with these great features:

3rd-party store integrations for increased sales

One of Zoho Inventory’s key features is the ability to integrate to platforms like Amazon, Etsy, eBay, and Shopify. Integrations allow direct tracking and data importing, eliminating the need for manual data entry and saving time.

Now you have every reason to expand to online storefronts if integration was your only hurdle.

One window to rule them all

If you’re used to keeping track of all your inventory, vendors, and related analytics in separate windows or programs, you know it’s a hassle. It doesn’t have to be like that for you, though.  With the Zoho inventory management app, you’ll be able to keep track of everything inventory-related: your key metrics, vendors, shipping statuses, and the orders themselves (both online and offline).

Track products’ journeys from start to finish

zoho inventory management

End-to-end tracking means you’ll know the status of any item you ship from the moment it leaves the stockroom shelf to the minute it arrives at your customer’s door.  Not only will you never lose track of anything again, but, the system can also remind you when your stock of particular items is running low, so you can order more of them.

Plug in your shipping engines

Zoho inventory management is more than just aggregating all your analytics and item statistics; you can even use it to inegrate to shipping modules powered by UPS, DHL, and FedEx, among others.  This ensures you have access to real-time shipping prices and facilitates the tracking of orders.

Integrate with Zoho CRM and Zoho Books (and other programs)

Again, any time you spend manually transferring data from one program to another – or even one Zoho app to another – is time that could be better spent doing anything else!  The Zoho inventory management app takes the extra work off your schedule by mapping and syncing customer data directly to Zoho CRM, and transferring financial data to Zoho Books.  The sync is bi-drectional, which means the system can also pull data from your CRM and your Books app into Zoho Inventory.

To boot, ZBrains customers have access to a host of integrations and custom Zoho ERP apps that can’t be found anywhere else.  These include the Zoho CRM QuickBooks integration, Zoho Executive Dashboards, Zoho Commission Calculator, CPQ Tool, and many others.

Zoho Inventory Management Pricing

You can view Zoho’s prices for Zoho Inventory below.  If you aren’t quite sure if you want to dive into Zoho Inventory, that’s okay, too; there’s a free trial version available.

zoho inventory management

Closing Thoughts…

Zoho Inventory looks like a great addition to the Zoho family.  Its purpose is simple and intuitive, but, it brings together a really good deal of helpful tools and statistics that would make the life of any storeroom manager (and his staff) quite a bit easier, and for a price that’s more than reasonable.

Still not sure what to do?

We can give you a tour of Zoho Inventory, answer any Zoho CRM consulting question, give you a CRM training session, or show you our Zoho support plans at your convenience; just call us at (888) 207-4111.

Zoho Inventory

zoho inventory

Zoho Inventory

Zoho Inventory is an addition to the Zoho CRM apps suite that allows a business to track inventory easily and migrate that data to its Zoho CRM.  With 3rd party store plugins and sales dashboards to boot, what more could you want?

zoho inventory screenshot

Introducing Zoho Inventory Management

Zoho Inventory Management is part of the Zoho suite of business tools, renowned for their user-friendly interfaces and robust functionality. This cloud-based inventory management software caters to businesses of all sizes, from startups to established enterprises.

The Importance of Inventory Management

Before delving into the details, it’s crucial to understand why effective inventory management matters for businesses of all sizes.

To start with, it helps in cost control. Mismanaged inventory can result in unnecessary expenses such as storage fees, write-offs, and obsolescence. By using the right inventory management system, you can optimize your stock levels, reducing carrying costs and increasing your overall profitability.

Furthermore, maintaining accurate stock levels ensures that you can fulfill customer orders promptly. There’s nothing more disappointing to customers than encountering out-of-stock products or facing delays in deliveries. With Zoho Inventory Management, you can maintain optimal stock levels, keeping your customers satisfied.

Moreover, inventory management software provides valuable data insights that facilitate data-driven decision-making. This allows you to track sales trends, identify slow-moving items, and adjust your purchasing and sales strategies accordingly.

The Real Power of Zoho Inventory

Zoho Finance’s inventory management add-on doesn’t just make tracking your sales and products easier; it does improve your business.  With the Zoho inventory management tracking add-on, you can:

  • Increase your sales while lowering overhead.  Zoho’s inventory management module integrates third-party sites like Amazon, Etsy, Shopify, and eBay. As a result, you can increase your brand’s visibility and capture data from all those sales.  Not having to enter extra data into your CRM means you can spend time doing things that can improve your business, like selling more of your products and services.
  • Manage all orders from one location.  With business the way it is today, speed is everything. You or your team can create, modify, and track the status of sales orders directly from inside the app and associate those orders with your products or services.  The app can manage both online and offline orders this way.

zoho inventory tracking

  • Manage inventory with end-to-end tracking.  With Zoho Inventory tracking, you’ll know where all your products are at all times – and, you’ll never lose track of anything again, giving you ultimate peace of mind.  The app also gives handy reminders to purchase inventory and shows exactly which products are running low, so there’s never any guesswork involved with your stock orders.
  • Migrate data to Zoho CRM and Zoho Books.  Inventory integrates seamlessly with both Zoho CRM and Zoho Books, which means you can map all the data associated with your products to their proper places in your customer database and your finance books.
  • Pick between multiple integrated shipping options.  Zoho’s inventory plugin works with a variety of product shipping engines like FedEx, UPS, and DHL, among others.  Therefore, when you have integrated shipping modules, you have access to the latest shipping costs. Additionally, you can track the status of in-transit inventory orders instantly.

Why not just use the inventory component of Zoho Books?

For Zoho newcomers, this question comes up a lot–and for good reason.  Why have a separate inventory app at all if Zoho Books already handles it?  The simple answer is Zoho Books’s inventory module doesn’t quite have the capabilities of Zoho Inventory. The Books’s inventory module would work just fine if you run an e-commerce business selling uncomplicated items that do not need to be modified in any way.  However, if you require bundling, PO- or SO-splitting, light warehouse management, or anything similar, Zoho Inventory is a better bet.

In some cases, you may require custom add-ons to Zoho Finance to fit your ERP needs.  If so, we recommend FieldTech. It’s built by ZBrains on Zoho Creator to accommodate these more advanced needs.

Key Features of Zoho Inventory Management

Multi-Channel Sales: Enables you to manage sales across multiple channels, including e-commerce platforms, brick-and-mortar stores, and online marketplaces. This centralized approach guarantees real-time visibility into all your sales channels.

  • Inventory Tracking: Keep tabs on your inventory levels effortlessly with Zoho Inventory Management. You can set up low-stock alerts, track serial numbers, and even manage batch tracking for items with expiry dates.
  • Order Management: Streamline your order processing with Zoho’s order management features. You can create, edit, and manage orders from a single dashboard, simplifying the fulfillment of customer requests.
  • Supplier Management: Maintain control over your supplier relationships with Zoho Inventory Management. You can manage purchase orders, track supplier performance, and negotiate better terms for your business.
  • Integration Capabilities: Zoho Inventory Management seamlessly integrates with other Zoho applications and popular third-party tools. This ensures that you can connect your inventory management system with your accounting, CRM, and shipping solutions, creating a cohesive and efficient business ecosystem.
  • Inventory Reports: Generate detailed reports on your inventory performance, sales trends, and financials. These insights help you make informed decisions and optimize your inventory management strategies.

The Benefits of Zoho Inventory

Now that we’ve explored some of its features, let’s delve into the benefits that Zoho Inventory Management can bring to your business.

First and foremost, Zoho Inventory Management automates many time-consuming tasks, such as order processing and inventory tracking, thereby freeing up your team to focus on more strategic aspects of your business.

Moreover, automation ensures the accuracy of your inventory records, reducing the risk of costly mistakes that may arise from manual data entry errors.

Additionally, whether you’re a small startup or a large enterprise, Zoho Inventory Management can scale with your business. You can easily add or remove users, expand your product catalog, and integrate additional features as your needs evolve.

Furthermore, by optimizing your inventory levels and reducing carrying costs, Zoho Inventory Management can lead to significant cost savings over time. It also helps you avoid costly stockouts and overstock situations.

Lastly, when you can fulfill orders promptly and accurately, your customers are more likely to be satisfied and become repeat buyers.

Zoho Inventory Management offers a powerful solution for businesses seeking to streamline their operations, cut costs, and enhance customer satisfaction. With its user-friendly interface, robust features, and scalability, it proves to be a valuable tool for businesses of all sizes. Don’t let inventory management challenges hinder your business’s growth. Embrace the power of Zoho Inventory Management and take control of your inventory today. Your bottom line will thank you.

Why choose ZBrains as your Zoho partner?

zoho inventory support

In the world of Zoho, there are many different Zoho CRM consulting firms and Zoho partners you can potentially work with.

Why choose us for your CRM consulting and Zoho add-on needs?

1) Experience

Most importantly, we have many years of experience working with Zoho and all of its apps and add-ons, including the Zoho One suite.  That means that with ZBrains you’re always getting the most up-to-date information and Zoho training practices when you work with us.

2) Other Integrations

Next, we bring other Zoho integrations to the table, including:

    • QuickBooks (for more detailed accounting),
    • and our own custom Executive Dashboards (for measuring overall company health and other important metrics).
    • Also, our engineers build custom integrations to programs of your choice. Your Zoho experience is completely customized. And it takes your business to a place no one else can take it.

3) Advanced Solutions

Finally, if you need something a little more robust than Zoho Inventory does on its own, look no further.  We’ve developed custom Zoho ERP software especially to accommodate those more advanced needs.  For instance, it integrates with the Zoho Finance suite, but can also plug into the CRM or even stand on its own.

You can have all the speed you get from integrating Zoho Inventory with your CRM and the power of integration. This solution means it’s applied to other parts of your business as well!

The possibilities are limitless!


Want to see how to use the Zoho Inventory? Start today!

Now’s as good a time as any to jump in and connect Inventory to Books.  Throw CRM into the mix too, and watch as your efficiency grows by leaps and bounds.  To get started, just contact us and we’ll get back to you as quickly as possible.

Insightly vs Zoho CRM

Insightly vs Zoho CRM

insightly vs zoho crm

insightly vs zoho crm

Will insight trump customization in this battle?

The cloud-based Insightly has a variety of easy-to-use sales features designed to make office life a bit easier than you might be used to when it comes to fussing with a CRM system.  And, when comparing it to Zoho, it seems a battle of Insightly vs Zoho CRM might be the closest thing we’ve seen to a draw yet.  Both of these cloud-based CRM systems seemingly have it all: great sales tools, marketing automation abilities, social integrations, and, of course, the ability to sync with other programs.

So, how do we determine a victor?

We’ll take a deeper dive into the specifics of Insightly vs Zoho CRM so we know exactly what’s going on.  Come on down!

Round One: Sales Tracking

insightly vs zoho crm

A CRM’s sales monitoring capability is its bread and butter, so, it’s very important for your customer relationship management system to come with a fully stacked system.  In this regard, both Zoho CRM and Insightly are no exception.

Both Insightly and Zoho CRM have basic sales modules like Leads and Contacts, as well as built-in calendars for viewing appointments and other events, the ability to search your entire CRM for any bit of text, file sharing, and – of course – custom fields.

To augment its powerful CRM-wide text-searching tool, Insightly packs a great feature, contact tagging, which is exactly what it sounds like: It allows users to tag CRM contacts with text of their choosing, making finding contacts that fit in a certain group or have certain characteristics all the easier to find – and reach out to – in your system.  Zoho CRM does not have a feature like this.

And, to answer Insightly’s specialized tagging feature, Zoho CRM gives its users the ability to create entire custom modules, allowing for customized functions (and fields) and, for that matter, a truly unique workflow experience.  Insightly users can’t create custom modules.

insightly vs zoho crm

Both Insightly and Zoho CRM contain another useful feature called feeds, which sets the normal CRM engine in a collaborative, social network-like environment.  This allows users to follow certain tasks and contacts, and allows users to communicate easily with each other through commenting and tagging.

All other things being equal (and, they do seem to be that way), it’s difficult to compare the value of contact tagging to that of custom module creation, as different types of businesses will clearly require different functions from their CRMs.  For that reason, this round is a tie.

Round Two: Marketing Automation

insightly vs zoho crm

Second only after keeping track of sales, marketing automation is a huge part of what value a CRM system can bring to a business.  As sales tracking allows the business to take in information, marketing automation allows that business to reach out to groups of its customers without much work on the part of a salesperson at all – hence the word automation.

Both Insightly and Zoho CRM provide for themselves similarly well in this arena.  Both systems provide users mass emailing capability, the ability to create email templates, and web-to-lead capability in the form of customizable webforms.  These are fairly standard features of a CRM system.

Zoho CRM and Insightly can each integrate to social networks as well, giving its users access to those networks (and the ability to see which networks its clients and prospects use) without having to navigate between multiple windows.  In this regard, Insightly comes out on top, boasting integrations to many social networks, including Facebook, LinkedIn, Google+, and Twitter, while Zoho CRM only provides integration capability for Facebook and Twitter.

insightly vs zoho crm

Zoho gets a leg up on Insightly, however, with its Zoho Campaigns add-on, which doesn’t have an equivalent in Insightly.  Zoho Campaigns allows for mailing list synchronization straight from Zoho CRM, and houses email templates designed especially for marketing campaigns.  The Zoho Campaigns engine also provides detailed analytics on individual campaign performance, allowing users to know exactly how effective their marketing efforts are.

Although Zoho Campaigns ends up adding to the overall price of Zoho CRM, the fact that users can organize automated marketing campaigns at all inside Zoho CRM gives this round to Zoho.

Round Three: Project Management

insightly vs zoho crm

Project management capability inside a CRM is key for service companies involved in budgeted or fixed projects, whose members often collaborate with each other.  The project management arm of a CRM can house data imported right from the CRM itself, and vice-versa; it provides a more detailed view of projects and the amount of work (and hence productivity) applied to each project.

For something that provides such value, it’s important that any competitive CRM have this sort of function.  And, thankfully, both Zoho CRM and Insightly have project management capabilities.

Aside from standard task listing and team member assignment functions, both Zoho CRM and Insightly can keep track of project milestones (smaller tasks within tasks), can be programmed to send out email reminders when certain tasks are approaching their due dates or when someone adds to a conversational thread.  Both Insightly and Zoho CRM allow users to view past completed projects – but, Zoho CRM only allows this functionality for an additional fee.  (Zoho users can still access Zoho Projects in a more limited capacity for free.)

Obviously, price is important in the grand scheme of things.  (We’ll cover price as a whole later in this article.)  For that reason, Insightly wins the Project Management round.

Round Four: Mobile Power

insightly vs zoho crm

In today’s business climate, the ability to take your business outside the office is just as important as working at your desk, if not more so.  By using mobile apps that connect to their CRMs, business owners and salespeople can perform most any task they would in the office from the palms of their hands, making CRMs that have mobile capability much more accessible at trade shows and other out-of-office situations.

Both Zoho CRM and Insightly have mobile apps associated with them, making them perfect for those sorts of scenarios.  Zoho CRM has a family of mobile apps, including Zoho CRM itself, a Leads app, and a dedicated Card Scanner app for business cards.  (You can read more about all three of these by looking at this Zoho mobile CRM apps page.)  Insightly has a fully functional mobile CRM app itself (found here) that has a built-in business card scanner – and, the whole thing can be viewed as a widget, adding convenience that Zoho’s mobile app doesn’t provide.  For this reason, the mobile round is a tie.

Insightly vs Zoho CRM Bonus Round: The Cost

insightly vs zoho crm

Product cost notwithstanding, Insightly vs Zoho CRM has been quite an even match; both CRMs provide a great assortment of features, both are very customizable, and both have robust sales and marketing tracking features.

Bearing that in mind, one would think the deciding factor in the match to be the cost of the products.  Let’s take a look at some real numbers:

  • To include the features listed here, Zoho CRM costs $20 per user per month*.  This also includes unlimited CRM records.
  • For the features listed here, Insightly costs exactly the same: $49 per user per month.

With these two products so evenly matched, it seems we have our first bona fide tie.  While Zoho CRM emphasizes customization and plasticity to draw in customers, Insightly emphasizes ease of use and consolidation – and, in this case, both products succeed.

However, before jumping to conclusions, it’s important to note that Zoho offers an entire suite of business apps for less than the cost of Zoho CRM – only $37/user/month when paid annually*.  This offering, called Zoho One, contains 40+ apps under the Zoho umbrella, and the number grows nearly every month.  Apps include not only the aforementioned CRM, Campaigns, and Projects, but Zoho Books as well.  This variety of apps to use, all with the ability to integrate to each other as needed, lends much more power to Zoho as a choice overall.  (The only caveat to this choice is that all of your organization’s W-2 employees are required to use Zoho One, so it isn’t a good fit for everyone – but it does help in many cases.) *Pricing updated June 2021

Before you make a decision about which CRM, Insightly vs Zoho CRM, to implement with your business, note that this article doesn’t compare things like ease of use or quality of customer support, which are quite subjective.  Do your due diligence before jumping into anything and you’ll be better off than you were before because of the knowledge you will have gained.

Whether you have questions or you’re ready to get started, feel free to connect with one of our Zoho Certified Consultants anytime!

Connect with Us

Zoho Trial

Get a Zoho Tuneup

Crexendo

Crexendo